
These errors will clear after a few moments.Before updating or uninstalling a Deep Security agent or relay on Windows, you must disable agent self-protection. During this time, it may display errors that it is "offline" or not running. When your computer finishes retstarting, it may take OfficeScan several moments to fully load and become ready.Right-click the Network Connection icon and Enable.If you previously disconnected from the network:.When the install is complete, click Finish.These errors are normal during installation, and can be ignored. During the installation, you may see pop-up errors indicating that you do not have antivirus software installed or that your antivirus software isn't running. The process will take a few moments to complete. The installer will begin installing OfficeScan on your computer.After a few moments, the Trend Micro OfficeScan Install Wizard will appear.Locate your installer file on your desktop, called tmos.msi, and double-click it.Close any programs currently running on your computer.Be sure that you are an administrator for the computer on which you will be installing this program.Note: You will need to log in with your Unity ID and password. Download Trend Micro OfficeScan 8 (Microsoft MSI installer file) and SAVE it to your Desktop:.Download and Install Trend Micro OfficeScan for Windows We recommend that you read Symantec's page on how to Download and run the Norton Removal Tool. If you uninstalled a consumer version Norton AntiVirus, Norton Internet Security or Norton 360 product (not the Corporate Edition distributed by NC State): OPTIONAL - Troubleshooting and cleaning up after uninstalling Symantec programs You may need to see your antivirus program's documentation for additional details. If you have other antivirus programs installed, use the OIT general instructions for uninstalling other antivirus programs.Do not uninstall LiveUpdate if you have other Symantec products installed that use it, just uninstall the Symantec Antivirus program.) Symantec LiveUpdate is software that is used by many Symantec products to keep products and definitions up to date, not just antivirus programs. ( Note: OIT instructions include uninstalling both Symantec Antivirus products as well as Symantec LiveUpdate.If you have any NCSU-provided Symantec or Norton antivirus programs installed, use the OIT instructions for removing Symantec antivirus products from Windows.Uninstall existing antivirus programsīefore you can install Trend Micro OfficeScan, you must uninstall any antivirus products that are present on your computer:
